Frequently Asked Questions

You can place an order via email, or over the phone. Why not try our event planner to select your favourite items and submit your details.
Yes of course. We can provide you with a free no obligation quote and site visit if required. Please contact us via email or phone 01308 868743.
Yes, we have introduced a minimum order for 2022. Typically this will be £300, however the items you require and distance will also effect our ability to quote for some smaller hires.
Yes. You are more than welcome to come and view the equipment at our premises. Please contact us in advance to make an appointment.
A normal hire period consists of delivery on day 1, use on day 2 and collection on day 3. However we are flexible and can adjust hire periods, delivery and collection dates to meet your needs.
Yes we require a 10% deposit to secure your booking.
A delivery/collection charge is applicable on all orders. The charge is levied depending on distance from our depot and the number of vehicles required.
We will always accept reasonable amendments. Please try to give us as much notice as possible though.
Any goods lost or damaged will be charged at the replacement cost. Broken items are not to be returned.
The hire charge includes cleaning but all crockery, cutlery and glassware items must be rinsed and free from surplus food.
No. The hire charge includes laundering. All linen is to be returned in the bag provided and free from all debris. Linen damaged by fire or non removable stains will be charged at the replacement rate.
Our stock is constantly being updated please ask if you require something that is not listed.